Personal Lines Claims

Non-Emergency Claims
Example: Broken window, lost jewelry

If you require Personal Lines claims service in Winnipeg call (204) 943-0331 or from anywhere in Canada, call 1-800-665-8990. Our regular business hours are from 8:00 am to 5:00 pm central time Monday through Friday. You can also Email HED Claims or fax (204) 943-9597.

Emergency Claims - 24 Hour Service
Example: Serious fire, water damage, damage from a break and entry

HED's after hours Emergency Claims Service is open 24 hours a day, 7 days a week, 365 days of the year. Our on-call claims service provides more immediate and personal response to serious after-hours emergency situations. Call 1-800-665-8990 for our Claims Department (943-0331 in Winnipeg) and follow the prompts for our Emergency Claims Service.

Our service does not stop when a claim is reported. We open a claim file for every loss and provide continuing support and monitor all claims until the loss settlement is finalized.